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Tanya works at a retail store in Los Angeles.She addresses her Indian manager,Priya,by her first name.Tanya's colleague advises against addressing Priya by her name as she might find it disrespectful.The colleague is most likely right if Priya's belief reflects that of an individual with:


A) a long-term orientation.
B) a collectivist nature.
C) high power distance.
D) low uncertainty avoidance.
E) a short-term orientation.

F) B) and C)
G) A) and D)

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Which of the following statements best describes a multinational company?


A) An organization that builds facilities within the same country to facilitate large-scale exports to various countries.
B) An organization that builds facilities in a number of different countries in an effort to minimize production and distribution costs.
C) An organization that sets up one or a few facilities in one or a few foreign countries.
D) An organization that operates from one country and has customers from all over the globe.
E) A domestic organization that chooses to locate a facility using cultural differences as an advantage.

F) A) and E)
G) A) and B)

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Jerome believes that the key to effective management is to involve his team members in the firm's decision-making process.He prefers structured meetings and detailed plans that include everything from immediate goals to objectives for the next decade.In this case,Jerome's thoughts reflect that of a person with:


A) an individualistic nature.
B) a collectivist nature.
C) high power distance.
D) low uncertainty avoidance.
E) a short-term orientation.

F) A) and D)
G) A) and C)

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Sarah works at an organization that places high emphasis on relationships,service,care for the weak,and preserving the environment.Sarah's workplace would be viewed as one that places emphasis on the qualities that are considered high in _____.


A) femininity
B) masculinity
C) power distance
D) individualism
E) capitalism

F) A) and B)
G) None of the above

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Communication and _____ are the activities used by companies in the process of helping employees repatriate.


A) validation
B) equalization
C) dissolution
D) resolution
E) exclusion

F) B) and E)
G) C) and E)

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Compared with other countries,the United States allows employers much latitude in reducing their workforce.

A) True
B) False

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Which of the following statements best defines an international organization?


A) An organization that builds facilities in a number of different countries in an effort to minimize distribution costs.
B) An organization that builds facilities in a number of different countries in an effort to minimize production costs.
C) An organization that sets up one or a few facilities in one or a few foreign countries.
D) An organization that exports goods to more than a few countries.
E) An organization that exports goods to a number of different countries.

F) A) and B)
G) A) and C)

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Identify an advantage of having wide latitude in reducing a company workforce.


A) It gives the option of hiring for peak needs and laying off employees if needs decline.
B) It helps in protecting workers' jobs.
C) It helps employees adjust to a new culture.
D) It allows workers to keep more of their earnings regardless of the taxes they pay.
E) It gives employees the advantage of accumulating many years of work experience in an organization.

F) A) and D)
G) B) and E)

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Jenny,a sales executive,believes that her hard work and persistence will reap rewards in the future.She is not very assertive,prefers to address her seniors by titles rather than names,prefers to be instructed,and awaits her team's approval before taking decisions.Jenny is likely to belong to a culture that:


A) is highly individualistic.
B) has high power distance.
C) is low on uncertainty avoidance.
D) is feminine.
E) is long-term oriented.

F) A) and B)
G) None of the above

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Even if employees persist and continue learning about their host country's culture,they rarely recover from culture shock.

A) True
B) False

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Sean,a consultant,was assigned an overseas project in China for a period of two years.After a period of seven months,Sean's manager decides to bring Sean back to his home country and replace him with someone else in China.Which of the following,if true,is most likely to have resulted in this decision?


A) Sean exhibited the ability to effectively communicate in Mandarin.
B) Sean exhibited a sense of intolerance toward collectivist ideals.
C) Sean exhibited high levels of extraversion that was required for the job.
D) Sean exhibited high levels of cohesiveness.
E) Sean exhibited low levels of disillusionment than other employees.

F) A) and E)
G) A) and D)

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Once a foreign assignment is completed,how can companies help expatriates return to their home countries?

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The process of preparing expatriates to ...

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Identify a true statement about international labor relations.


A) In comparison with U.S. organizations, European organizations exert more centralized control over labor relations in the countries they operate.
B) The day-to-day decisions about labor relations are usually handled by each foreign subsidiary in companies that operate across borders.
C) Governments never get involved to protect workers who immigrate to other countries.
D) Most U.S. organizations, in contrast to European organizations, bargain with a union representing an entire industry's employees, rather than with the local union.
E) Companies that operate across national boundaries mostly work only with unions in the home-country.

F) B) and D)
G) A) and B)

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Betty,an American,works for an automobile manufacturer in New Jersey.Her manager,Ruth,sends her on an overseas assignment to handle operations at the company's newly acquired plant in Japan.Which of the following,if true,could have most likely led to Betty being chosen for the assignment?


A) Betty lacks tolerance to ambiguity and resists change.
B) Betty prefers to work in a less challenging work environment.
C) Betty works best with those from feminine cultures with low power distance.
D) Betty is insensitive to differences in cultures and norms.
E) Betty possesses the motivation to succeed and is achievement oriented.

F) A) and E)
G) A) and B)

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Joanne and Patrick work for two different corporations.Joanne's company is very structured,follows rigid rules,and expects employees to behave in a certain manner.Patrick's company is a little more relaxed,and they tend to take each day as it comes.Which of the following cultural differences contributes to this difference in the way these corporations operate?


A) Joanne's company is high in feminine culture, whereas Patrick's company is high in masculine culture.
B) Joanne's company functions with a low power distance, whereas Patrick's company functions with high power distance.
C) Joanne's company functions at an individualistic level, whereas Patrick's company functions at a collectivist level.
D) Joanne's company functions with short-term orientation, whereas Patrick's company functions with a long-term orientation.
E) Joanne's company functions with a high uncertainty avoidance, whereas Patrick's company functions with low uncertainty avoidance.

F) D) and E)
G) A) and B)

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Roger,an automobile engineer,was sent on a foreign assignment to Spain.Initially,Roger was fascinated by the culture and history of the town he lived in.Within a month,he began to feel disillusioned and discomforted by the differences in norms and values.Which of the following terms best describe this phase of Roger's experience?


A) Recovery
B) Culture shock
C) Honeymoon
D) Validation
E) Adjustment

F) C) and E)
G) A) and E)

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Which of the following refers to the nation other than the one in which the organization's headquarters is located,where the organization operates a facility?


A) Host country
B) Parent country
C) First country
D) Third country
E) Guest country

F) B) and E)
G) C) and D)

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Identify the criteria used for selecting employees for foreign assignments.Which of them most strongly influence an employee's completion of a foreign assignment?

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Selection of employees for foreign assig...

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Which of the following statements is true about cultures with a long-term orientation?


A) They have a tendency to look down upon those who invest in savings.
B) They prefer jobs that are relaxed and easy and detest hard work.
C) They focus primarily on cultural values that fulfill obligations in the present.
D) They promote respect for those who are good at achieving immediate results.
E) They focus primarily on cultural values that tend to pay off in the future.

F) A) and E)
G) C) and D)

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Stephen works as an accountant in the headquarters of a fast food chain.He encourages his colleagues to participate in an initiative he started that involved planting trees and flowers on the office's grounds.Stephen's initiative reflects those of individuals belonging to a culture with:


A) a collectivist nature.
B) a short-term orientation.
C) high feminine traits.
D) high power distance.
E) low uncertainty avoidance.

F) B) and C)
G) A) and B)

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